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Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges vary depending on your location, the size of the order, and the chosen shipping method. You will see the exact shipping cost at checkout before finalising your purchase.

We accept a variety of payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank Transfers
  • Digital Wallets (depending on availability in your region)

Delivery times depend on your location and the selected shipping option. Typically:

  • Standard delivery: 7–14 business days
  • Express delivery: 3–7 business days
  • International delivery: Varies by country

You will receive tracking details once your order is shipped.

Yes, shopping in our online shop is completely secure. We use SSL encryption and follow strict data protection policiesto safeguard your personal and payment information. We do not store your payment details after the transaction is complete.

Once you place your order, you will receive a confirmation email with your order details. Our team will process your order, pack it securely, and ship it within the estimated timeframe. You will also receive a tracking number to monitor your shipment.

Yes, you will receive an invoice via email once your order is confirmed. You can also download a copy from your account on our website.

If you have any other questions, feel free to contact our customer support team!

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